Four Paws and A Wedding Terms & Conditions
Services Provided
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Four Paws and A Wedding agrees to provide pet chaperone services for your wedding as outlined in the service agreement.
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Services include, but are not limited to, pet transportation, supervision, feeding, and ensuring pets' comfort and safety during the event.
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Booking and Payment
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A non-refundable deposit of 50% is required to secure your booking.
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The remaining balance must be paid in full 14 days prior to the event.
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Payments can be made via bank transfer.
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Cancellations and Refunds
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Cancellations made 14 days prior to the event will receive a 50% refund of the amount paid, excluding the non-refundable deposit.
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Cancellations made less than 7 days before the event are non-refundable.
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Four Paws and a Wedding reserves the right to cancel services at any time due to emergencies or safety concerns. In such cases, a full refund will be provided.
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Client Responsibilities
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Clients must provide all necessary pet supplies, including food, water, leads, and any specific items required for pet care.
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Clients must inform Four Paws and A Wedding of any special needs, allergies, or medical conditions of the pets.
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Clients are responsible for ensuring that pets are up-to-date on vaccinations and are in good health.
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Pet Behaviour and Safety
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Four Paws and A Wedding reserves the right to refuse service to any pet that poses a safety risk or exhibits aggressive behaviour.
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Pets must be trained and socialised to handle being around people and other animals in a wedding setting.
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Four Paws and A Wedding is not liable for any injuries or damages caused by the pet during the event.
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Liability and Insurance
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Four Paws and A Wedding carries liability insurance for the duration of the service period.
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Clients are responsible for any damages caused by their pets to property or individuals during the event.
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Four Paws and A Wedding is not responsible for any accidents, injuries, or illnesses that occur to the pet during the service period, provided that reasonable care and precautions have been taken.
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Emergency Procedures
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In the event of an emergency, Four Paws and A Wedding will make every effort to contact the client or the designated emergency contact.
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If immediate medical attention is required, Four Paws and A Wedding will transport the pet to the nearest veterinary clinic. Any veterinary fees incurred will be the responsibility of the client.
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Photo and Video Release
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Four Paws and A Wedding reserves the right to take photographs and videos of the pets during the event for promotional purposes.
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Clients may opt-out of this by providing written notice prior to the event.
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Confidentiality
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Four Paws and A Wedding will keep all client information confidential and will not share it with third parties without the client's consent, except as required by law.
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By booking services with Four Paws and A Wedding, the client agrees to these terms and conditions. If you have any questions or require further clarification, please find our contact details below.
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